Privacy Policy
Effective Date: February 1, 2025
1. Introduction
Novastack (operated by Style Beauty LLC, hereinafter "Novastack," "we," "us," or "our") is committed to protecting the privacy of our website visitors and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at novastack.co.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the website.
2. Information We Collect
We may collect the following types of information:
Information You Provide Directly:
- Contact Form Data: When you submit our contact form, we collect your full name, email address, company name (optional), platform preference (optional), subject, and message content.
- Email Communications: If you contact us via email, we retain the content of your messages and your email address.
Information Collected Automatically:
- Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See Section 6 for more details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and fulfill your requests submitted through our contact form
- To send you information about our services that you have requested
- To improve our website, products, and services
- To analyze website usage and trends to enhance the user experience
- To detect, prevent, and address technical issues and security threats
- To comply with applicable laws and regulations
4. Data Storage & Security
Your contact form submissions are stored securely in our MariaDB database. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted connections (HTTPS/TLS) for all data transmission
- Secure database access controls with authentication
- Regular security updates and patches to our server infrastructure
- Rate limiting on form submissions to prevent abuse
We retain contact form data for a period of 24 months from the date of submission, after which it is securely deleted unless we have an ongoing business relationship with you.
5. Third-Party Services
We may use the following third-party services:
- Analytics: We may use privacy-focused analytics services to understand website traffic and usage patterns. These services may collect anonymized usage data.
- Hosting Provider: Our website is hosted on managed infrastructure. Our hosting provider may process certain technical data (such as IP addresses) as part of providing their hosting services.
- Google Fonts: We use Google Fonts to serve typefaces on our website. Google may collect your IP address when loading these fonts. Please refer to Google's Privacy Policy for more information.
6. Cookies
Our website may use the following types of cookies:
- Essential Cookies: Required for the website to function properly, including session management and CSRF protection tokens.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymized information.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, some parts of the website may not function properly.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You may request that we delete your personal data, subject to certain exceptions.
- Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
- Right to Object: You may object to our processing of your personal data for certain purposes.
- Right to Restrict Processing: You may request that we restrict the processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us at privacy@novastack.co. We will respond to your request within 30 days.
If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take immediate steps to delete that information. If you believe that we may have collected information from a child under 13, please contact us at privacy@novastack.co.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Company: Novastack (operated by Style Beauty LLC)
- Website: novastack.co
- Email: privacy@novastack.co